Privacy Policy

Introduction

At PavanCab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi services or visit our website.

Information We Collect

Personal Information

When you book a ride with PavanCab, we may collect the following information:

• Name and contact information (phone number, email address)
• Pickup and drop-off locations
• Payment information (processed securely through third-party payment gateways)
• Travel preferences and special requirements
• Feedback and communication history

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage taxi booking services
• To process payments and prevent fraudulent transactions
• To communicate with you about your bookings and service updates
• To improve our services and customer experience
• To send promotional offers and updates (with your consent)
• To comply with legal obligations and resolve disputes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Drivers: We share necessary trip details with assigned drivers to complete your booking
• Service Providers: We may share information with trusted third-party service providers who assist in operating our business
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent for data processing (where applicable)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: