Privacy Policy

Effective Date: January 1, 2026

At PavanCab, we prioritize your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Name, phone number, email address, and pickup/drop-off locations.
• Usage Data: Information about your device, IP address, and how you interact with our website to improve user experience.
• Location Data: Necessary for enabling pickup services and driver tracking.

2. How We Use Your Information

Your data is used strictly for:

• Processing and confirming your taxi bookings.
• Communicating booking details, OTPs, and driver information via SMS/WhatsApp.
• Improving our fleet management and customer support services.
• Sending transactional updates or promotional offers (you can opt-out anytime).

3. Data Sharing

We do not sell your personal data. We share information only with:

• Drivers: To facilitate your trip (Name and Pickup Location only).
• Legal Authorities: If required by law or for safety investigations.

4. Data Security

We implement industry-standard encryption protocols (SSL) to protect your data during transmission. Access to your personal information is restricted to authorized employees only.

5. Cookies

Our website uses basic cookies to remember your preferences and analyze traffic. You can choose to disable cookies through your browser settings.

6. Contact Us

If you have any questions regarding your privacy, please contact our Data Protection Officer at privacy@pavancab.com.